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Privacy Policy

Last updated: July 2026

1. Introduction

Welcome to the website of Ivan Zhuravlov UCB ballet company (“we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit our website.

By using this website, you agree to the practices described in this Privacy Policy.

2. Data Controller

The data controller responsible for processing personal data is:

Ivan Zhuravlov UCB ballet company

Szlak 50/310

31-153 Kraków

Poland

VAT ID: PL6762653086

E-mail: tickets@ucballet.com

3. Purpose of the Website

This website is intended solely to provide information about ballet performances, tours, productions and related cultural events.

The website does not offer:

  • online ticket sales;
  • user accounts;
  • online payments;
  • newsletter subscriptions.

If you choose to purchase tickets for an event, you will be redirected to an independent ticketing provider.

4. Personal Data We Collect

We may collect personal data in the following circumstances.

Information You Provide

When you contact us using our contact form or by email, we may collect:

  • your name;
  • your email address;
  • your company or organization (where applicable);
  • the contents of your message;
  • any other information you voluntarily provide.

Providing this information is voluntary.

Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type and version;
  • operating system;
  • device information;
  • pages visited;
  • referring website;
  • date and time of access;
  • approximate geographic location derived from your IP address.

This information may be collected through cookies and similar technologies.

5. How We Use Your Information

We process personal data only where necessary for legitimate purposes, including:

  • responding to enquiries;
  • communicating with visitors and business partners;
  • operating and maintaining the website;
  • improving website functionality and user experience;
  • analysing website traffic;
  • protecting the security of the website;
  • complying with legal obligations.

We do not sell your personal data.

6. Legal Basis for Processing

Where required by the GDPR, we process personal data on one or more of the following legal bases:

  • your consent;
  • our legitimate interests;
  • compliance with legal obligations;
  • taking steps at your request before entering into a contract.

7. Cookies

This website uses cookies and similar technologies.

Some cookies are necessary for the proper operation of the website.

Other cookies are used only with your consent for analytics and marketing purposes.

For more information, please refer to our Cookie Policy.

8. Third-Party Services

Our website uses services provided by trusted third parties.

These services may collect certain technical information in accordance with their own privacy policies.

Such services include:

  • Google Analytics;
  • Google Tag Manager;
  • Meta Pixel;
  • YouTube;
  • Google Maps.

9. Ticketing Providers

This website does not sell tickets directly.

Where ticket purchase links are provided, visitors are redirected to independent ticketing providers.

Any personal data submitted during the ticket purchasing process is collected and processed solely by the respective ticketing provider in accordance with its own Privacy Policy and Terms & Conditions.

We recommend reviewing the privacy policies of those providers before purchasing tickets.

10. Sharing of Personal Data

We do not sell or rent personal data.

Personal data may be shared only where necessary with:

  • website hosting providers;
  • IT service providers;
  • analytics providers;
  • legal or governmental authorities where required by law;
  • professional advisers.

All third-party service providers are required to process personal data in accordance with applicable data protection laws.

11. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are implemented in accordance with applicable data protection legislation.

12. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

13. Your Rights

Subject to applicable law, you have the right to:

  • request access to your personal data;
  • request correction of inaccurate data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing;
  • withdraw consent at any time;
  • request data portability;
  • lodge a complaint with the competent supervisory authority.

Requests may be submitted by email to:

tickets@ucballet.com

14. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

15. External Links

This website may contain links to third-party websites.

We are not responsible for the privacy practices or the content of external websites.

Visitors are encouraged to review the privacy policies of any third-party websites they visit.

16. Children’s Privacy

This website is not directed to children under the age of 16.

We do not knowingly collect personal data from children.

If we become aware that personal data relating to a child has been collected, appropriate steps will be taken to delete such information.

17. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time.

Any changes will be published on this page together with the updated revision date.

18. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Ivan Zhuravlov UCB ballet company

Szlak 50/310

31-153 Kraków

Poland

E-mail: tickets@ucballet.com

This Privacy Policy shall be governed by and interpreted in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of Poland.